Effective Date: June/01/2025

Last Updated: June/01/2025

Welcome to SanasArt. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from us, you agree to comply with these terms.

---

 

1. Products & Orders

• All our items are handmade and customized, and may slightly vary in design or color.

• Prices are listed in PKR and may be subject to change without prior notice.

• Once an order is confirmed, it cannot be canceled or modified unless approved by SanaArts.

---

 

2. Payments

• Orders must be paid in full at the time of booking or as mutually agreed.

• We use trusted third-party payment methods or WhatsApp-based bookings for secure transactions.

---

 

3. Delivery & Shipping

• Estimated delivery timelines are shared upon order confirmation.

• Customers must provide accurate address and contact details.

• We are not responsible for delays caused by courier services or unforeseen events.

---

 

4. Returns & Refunds

• Due to the custom and handmade nature of our products, returns or refunds are not offered unless the product is damaged or incorrect.

• In case of issues, you must contact us within 48 hours of receiving the item with proof (images/videos).

---

 

5. Use of Website

• You agree not to misuse the website (e.g., hacking, spamming, or attempting fraud).

• All content, images, and designs are the property of SanasArt and cannot be copied or reproduced without permission.

---

 

6. Changes to Terms

We reserve the right to update these terms anytime. We recommend checking this page regularly for updates.

---

 

7. Contact

For any questions or concerns about our Terms:
Email: info@sanasart.com
WhatsApp: +92 335 9391750